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A 30-minute call uses £0.74 of prison credit instead of £1.65
UK prison phones bill 2.47p/min for landlines — less than half the 5.5p/min mobile rate. Give your loved one a UK landline number. Their credit goes further, and every call reaches you globally — wherever you are.
✓ Savings based on official HMPPS call rates ✓ Secure payments via Stripe ✓ Cancel anytime
🤖 Android — Coming Soon
Your loved one in prison calls your BluePhone number at landline rates — 2.47p/min instead of 5.5p/min on their call credit. That is 55% cheaper for them. You pay £15/month flat and receive their calls anywhere in the world via the BluePhone app. No landline needed. Activates in minutes.
Three steps and you're ready to receive prison calls — cheaper, anywhere.
Sign up, choose a plan and subscribe — takes 2 minutes. Your dedicated UK landline number is emailed to you.
Your UK number and app download link arrive by email. Check your spam folder if you don’t see it within a few minutes.
Give the number to your loved one to add to their PIN list at the prison. Once approved, their calls ring your phone anywhere in the world.
Calling a mobile from prison costs 5.5p/min. BluePhone gives your loved one a UK landline number — cutting that to 2.47p/min. Same call time, less credit spent.
How often does your loved one call?
Total per month: 15 hours 0 minutes
Without BluePhone
Prisoner needs to keep buying credit
With BluePhone ✓
Same call time — less credit spent
Prisoner saves £27.27 per month on credit
Family pays just £15 fixed per month
✓ Verified: 34 minutes cost 84p on landline vs £1.87 on mobile — saving £1.03 in one call
Based on official UK prison call rates, verified across multiple UK prisons. Rates may vary slightly by prison and time of day. Last verified June 2026.
Everything a family needs to stay connected — without the hassle or the cost.
Your loved one's prison credit goes twice as far — landline rates are half the cost of calling mobiles.
Your UK number rings on your phone wherever you are — at home, abroad, anywhere.
Full-screen incoming call UI on iPhone, even from the lock screen. Android version coming soon.
Sign up, pay, and your UK number is assigned — typically within 24 hours.
See why BluePhone beats every alternative for prison family calls.
Mobile
number
Physical
landline
BluePhone ✓
Cheaper call rates
Works without a landline
Works abroad
extra cost
Works on your smartphone
tied to home
No installation needed
Cancel anytime
12-month
contract
* vs mobile number: prison calls charged at expensive mobile rates.
No contracts. Cancel anytime. Switch between plans at any time.
Monthly
Regular callers save £15–25/month in prison credit — the subscription pays for itself.
Yearly
BEST VALUEThat's just £12.42/month — save £31 every year
Secure payment via Stripe. No hidden fees. Cancel anytime from your dashboard.
Ready to cut your prison call costs?
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Last Updated: May 2026
Provider: Blue Phone · KVK 91424399 · The Netherlands
Contact: support@bluephone.app
BluePhone provides a dedicated UK virtual phone number that allows customers to receive calls via a smartphone app using VoIP technology. We are registered as a sole trader (eenmanszaak) in the Netherlands. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).
We only collect data necessary to provide our service:
Your data is used strictly to operate the BluePhone service: routing calls to your device, managing your subscription, sending transactional emails (welcome, cancellation, payment alerts), and providing customer support. We never use your data for marketing or sell it to third parties. The legal basis for processing is the performance of our contract with you (Article 6(1)(b) GDPR).
Data is stored in Firebase (Google Cloud) in Europe (eur3 region). We share data strictly with the following processors:
Your account data is retained for as long as your subscription is active. After cancellation, your data is retained for 30 days in case you wish to resubscribe. After 30 days, your personal data is permanently deleted from our systems. Call metadata may be retained in anonymised form for service improvement.
Our website uses essential cookies only for authentication (Firebase Auth session). We do not use tracking cookies, analytics cookies, or advertising cookies.
Under the General Data Protection Regulation, you have the right to:
To exercise any of these rights, email support@bluephone.app. We will respond within 30 days. If you are unsatisfied with our response, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl. If you are based in the United Kingdom, you may also contact the Information Commissioner's Office (ICO) at ico.org.uk.
All calls are encrypted using SRTP. Database access is protected by Firebase Security Rules. SIP credentials are stored in isolated collections. Webhook endpoints use HMAC signature verification. We follow industry best practices to protect your data.
BluePhone is not intended for use by anyone under the age of 18. We do not knowingly collect data from minors.
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of the service constitutes acceptance of the updated policy.
Blue Phone · KVK 91424399 · The Netherlands · support@bluephone.app
Effective Date: May 2026
Provider: Blue Phone · KVK 91424399 · The Netherlands
Contact: support@bluephone.app
Welcome to BluePhone (bluephone.co.uk). By subscribing to our service, you agree to these Terms of Service. If you do not agree, do not use our service.
BluePhone is a technical VoIP service provider, not a licensed telecom operator. We assign one dedicated UK virtual phone number per subscription for receiving incoming calls only. The UK number is non-transferable and cannot be ported out. BluePhone does not support calls to emergency services (999, 112). In case of emergency, always use a traditional mobile phone or landline.
You must be at least 18 years old to use BluePhone. By subscribing, you confirm that you meet this age requirement.
The subscription is £15 per month, billed automatically via Stripe. Payment is due at the start of each billing cycle. If a payment fails, you have 7 days to update your payment details via your dashboard. After 7 days of non-payment, a final warning email is sent. After 14 days of non-payment, your account will be deactivated and your dedicated UK number will be permanently released back into our inventory and may be reassigned to another customer. We cannot guarantee the same number will be available if you resubscribe.
Monthly subscriptions (£15/month): No refunds. Your subscription remains active until the end of the current billing period.
Yearly subscriptions (£149/year): Refunds are available within 30 days of purchase by contacting admin@bluephone.app. After 30 days, yearly subscriptions are non-refundable. You may cancel at any time to prevent automatic renewal.
Accounts that initiate chargebacks or payment disputes will be permanently blocked from the service and their UK number immediately released.
One account per person. One number per account. One active device at a time. The service is for personal use only; commercial resale is strictly prohibited. You must not use the service for any illegal activity, harassment, fraud, or abuse. We reserve the right to suspend or terminate accounts that violate these terms without notice.
BluePhone does not guarantee 100% uptime or uninterrupted service. We are not liable for missed calls, service outages, or any damages arising from the use or inability to use our service. BluePhone is not a replacement for traditional telephone services.
Cancellation by you: When you cancel your subscription, your access continues until the end of the current billing period. At the end of that period, your UK number is permanently released from your account and may be reassigned to another customer. You will no longer be able to receive calls on that number. We cannot reserve or hold numbers after cancellation.
Termination by us: We reserve the right to suspend or terminate accounts immediately for fraud, abuse, chargebacks, or violations of these terms. Upon termination, your UK number is released immediately and may be reassigned.
These terms are governed by the laws of the Netherlands. Any disputes shall be resolved in the courts of the Netherlands.
We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the updated terms.
Blue Phone · KVK 91424399 · The Netherlands · support@bluephone.app